Terms of Service

SHLD provides escrow-style protected holds for high-value transactions. We hold funds deposited by a buyer and release them to a seller when the conditions of a signed agreement are met. SHLD is an ixprt company. SHLD is not a bank, is not a party to your underlying deal, and is not itself a licensed money transmitter; fiat custody is carried by a licensed partner.

You must be at least 18 and able to enter a binding contract. You are responsible for the accuracy of the information you provide and for keeping your account secure. We may require identity verification before a hold is funded.

A hold begins when both parties sign an agreement setting the scope, amount, and release conditions. Funds release only on two-key confirmation by both parties, or as directed by the outcome of mediation. SHLD does not adjudicate the quality of the underlying work beyond the conditions stated in the agreement.

The applicable fee is quoted before signing and locked at signing. The buyer pays the fee on top of the agreed amount; the seller receives the full agreed price. Crypto network fees pass through at cost. Our current fee schedule is shown on the pricing page.

If the parties disagree about whether release conditions are met, the matter goes to SHLD mediation before any release. We review the evidence each side submits and the terms of the signed agreement. Mediation is not legal arbitration and does not replace your right to pursue other remedies.

You may not use SHLD for unlawful transactions, sanctioned parties, or any activity that violates applicable law or our compliance policies. We may decline, freeze, or unwind a hold where required by law or our custody partner.

SHLD provides the service on an as-is basis to the fullest extent permitted by law. We are not liable for the conduct of the other party to your deal, for losses outside our reasonable control, or for indirect or consequential damages.

We may update these terms; material changes will be reflected in the last-updated date above. Questions about these terms can be sent to desk@shld.us.